Frequently Asked Questions

Do you have more than one email login?
Having more than one email login means you have multiple accounts, which can result in content appearing to be missing.
1) Log into all other accounts with each different email and check “My Library” for your missing clearing.
2) Email wecare@spiritualacceleration.com listing all of your email logins so that they can be merged into one account.
3) State which email you prefer to use as your login.
We will aim to merge all your content into one account with your preferred email within 72 hours.

Any chakra clearings before the 2024/2025 series are not available on your member site. An email with a link from which to download the recording was emailed to you within 48 hours of the live event, at which time the recordings should have been downloaded within 7 business days, as stated in the email containing the recording links. Recordings for private sessions are still handled in this same manner: one is emailed a link within 48 hours of the live session which should then be used to download the recording of the session within 7 business days.

This is a membership website which provides access to both free and paid content. The majority of products are not available or permitted to be downloaded or owned. Exceptions where digital recordings can be downloaded are clearly indicated with “Downloadable”. For more information please see [Terms & Conditions].

It is common for there to be difficulties downloading a recording to a mobile phone or tablet. We recommend downloading recordings to your desktop or laptop and then transferring them to your device. *We cannot offer support for this.

Spiritual Acceleration has a No Return, No Refund Policy. However, if you purchased something in error immediately contact WeCare@spiritualacceleration.com

There are numerous devices, browsers and programs each with different settings that can affect video accessibility. We use a video format that is most compatible with as many of these as possible. However, if you are unable to play your clearing, try the following: log out of your member site, clear your browser’s cache, then log back in. You may also try another browser to see if that allows for better access. Be sure to log out of your member site in one browser before switching. If the issue still hasn’t resolved, please contact wecare@spiritualacceleration.com with details.

Recordings of live Group Energy Clearings and Chakra Clearings are made available within 72 hours of the live event by adding them to either your My Clearings library or your My Chakras library.

At the beginning of each Group Energy Clearing (GEC), Bonnie spends 10-15 minutes discussing the topic of the clearing. Afterword, she’ll guide you to sit back or lie down to relax as she and begins the clearing. She’ll remind you to call her presence beside you and to call in the presence of anyone you’d like to receive the clearing, as well. Because these are remote via Zoom, you will not be physically touched, nor will you have to do anything! After the clearing there is a 10-15 minute Q&A in which participants can ask Bonnie questions pertaining to the clearing’s topic. *This Q&A is not to be used for personal questions as we want everyone to benefit from Bonnie’s insights and wisdom.

Be sure you’re well-hydrated and not hungry or too full. You may experience body temperature fluctuations during a clearing so be sure to have a warm blanket near by in case you become chilly.

Yes! Because Bonnie works energetically across all time and space, all you need do when listening to a recording is call her presence in beside. Recordings of clearings are just as powerful as a live.

We recommend Group Energy Clearings (GECs) as a starting point for anyone who is interested in The Serratore Method of shamanic healing. There are no prerequisites or experiences needed to get the benefits of Bonnie’s work! You will feel lasting and permanent benefits in all areas of your life.

If you are interested in participating in one of our programs, keep in mind that we create those programs specifically geared toward true spiritual seekers and professional healers such as chiropractors, nurses, psychologists, psychotherapists, acupuncturists, and all energy workers. If you’re still unsure, contact wecare@spiritualacceleration.com to schedule a consultation with our Program Director to discuss your questions and concerns.

An energy interference is any sort of foreign energy that is inhibiting or blocking you in some way – physically, mentally, emotionally, spiritually, financially, etc. This energy can stem from many things such as aliens, demons or dark force energy, trauma, shock, vows, oaths, spells, charms, people (dead or living), past lives, etc.

After receiving a clearing or other energy healing, many people report feeling lighter, their issue either feels further away or non-existent. Unhealthy thoughts have simply vanished. Some people experience physical pain diminishing and more vibrancy in many areas of their lives. Many notice more harmony, ease and abundance naturally occurring in their lives .